Shipping policy
Shipping Policy
Thank you for shopping with CoStar. Below is everything you need to know about our shipping process.
Order Processing:
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order has been processed, it will be shipped out promptly.
Shipping Times:
Estimated delivery time
- 2–5 business days (U.S.)
Please note that shipping times may vary depending on your location and carrier delays.
Shipping Rates:
- Free shipping on orders over $50
- Standard shipping rates are calculated at checkout
Order Tracking:
Once your order ships, you will receive a tracking number via email so you can monitor your delivery.
Incorrect Address:
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages:
CoStar is not responsible for lost or stolen packages once they have been marked as delivered.
If you experience an issue, we recommend contacting the shipping carrier directly.
Delays:
While we aim to deliver within the estimated timeframe, delays may occur due to:
- High order volume
- Carrier issues
- Weather or unforeseen circumstances
We appreciate your patience in these situations.
Contact Us:
If you have any questions about your order, feel free to contact us at:
clubcostar@gmail.com
We typically respond within 24–48 hours.