Shipping policy

Shipping Policy

Thank you for shopping with CoStar. Below is everything you need to know about our shipping process.


Order Processing:

All orders are processed within 1–2 business days (excluding weekends and holidays).

Once your order has been processed, it will be shipped out promptly.

 

Shipping Times:

Estimated delivery time

  • 2–5 business days (U.S.)

Please note that shipping times may vary depending on your location and carrier delays.

 

Shipping Rates:

  • Free shipping on orders over $50
  • Standard shipping rates are calculated at checkout


Order Tracking:

Once your order ships, you will receive a tracking number via email so you can monitor your delivery.

 

Incorrect Address:

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

 

Lost or Stolen Packages:

CoStar is not responsible for lost or stolen packages once they have been marked as delivered.

If you experience an issue, we recommend contacting the shipping carrier directly.

 

Delays:

While we aim to deliver within the estimated timeframe, delays may occur due to:

  • High order volume
  • Carrier issues
  • Weather or unforeseen circumstances

We appreciate your patience in these situations.

 

Contact Us:

 

If you have any questions about your order, feel free to contact us at:

clubcostar@gmail.com

We typically respond within 24–48 hours.